Delight More Customers
Your relationship with your customer is at risk from the moment you make a sale.
Many business owners set everything up to get the sale, with little thought of what happens in the delivery of their product or service. For many businesses, the delivery of service and product just sort of happens.
How well it is performed depends entirely on who is in that day or what their mood is.
It really shouldn’t be this way, and it doesn’t need to be.
With the support of automation in your business, you can create a Client Fulfilment System that ensure every single customer experiences the best of what your business does.
This kind of automation doesn’t mean taking the human element out of your business and everyone experiences a faceless “process”. The automation is always there in support of you and your team. In some instances it functions as a back-up memory.
Your Client Acquisition System remembers when a call is due to a certain client, and tells you. Your clients can be informed of or reminded of key moments in the process.
Think about the process when you order something from Amazon.
- confirmation of your order
- confirmation of dispatch
- confirmation of delivery intent for the day
- you receive your item
- delivery confirmation
- follow-up for a review of the item
Now, setting up that system took time, and was improved over time, but now that it is there, that process happens, reliably, for 3 million packages per day.
Nobody needs to remember to send those emails. The people are busy doing more important “manual” tasks, and as the customer, I still have a great experience.
Now, I know you and I don’t run one of the unicorn companies like Amazon, but there are still tens, if not hundreds of tasks in your business, that need to be completed, but which you can hand off to an automated Client Fulfilment System, leaving you to focus on the RELATIONSHIPS with your customers and clients.
Would you like to find out what an automated Client Fulfilment System can look like in your business?
Just complete the form below and schedule a FREE discovery call. I look forward to speaking with you.
EVERY HAPPY RELATIONSHIP STARTS with a conversation
We may not be the right partner for you, and you may not be the right partner for us.
The only way we’ll know is if we have a conversation and get to know each other a bit more.
So, book a FREE discovery call today, and we can both just cut to the chase.
How can you harness the power of automation
- to attract more leads
- make more sales
- and delight more customers
without your business killing you?
Simply enter your details below and we'll send you a free copy of "How To Sytemise And Automate Your Business"